Policies

Ordering

*Before Ordering! – Please call or email to check on the availability of the item. We attend shows nationwide and item may have been recently sold and not removed from the website yet.

*If you have not been contacted within 24hours either leaving a message at the store or email– please consider that we have not received your message. Also Facebook messaging is another option to contact us. Reminder: The shop is closed on Sunday and Monday.

Payment

Payment option is PayPal unless other arrangements have been verified by Pamela. Payment is due immediately upon receipt of invoice that includes shipping/insurance/signature fees.

Layaway is available – (see below for Layaway option). PLEASE CONTACT US WITH ANY QUESTIONS BEFORE PURCHASE – We DO NOT offer Refunds.

A 24 hour HOLD can be placed on an item by contacting us.

Guarantees & Returns

Everything we sell is guaranteed to be 100% authentic. Circa dates indicate a 10 year range on each side of the circa date. We consider “Antique” items to be 100 years old or more. “Vintage” – less than 100 years old, but prior to 1980. After 1980 we consider items to be “Contemporary”.

We do our homework, and we have a satisfaction/success rate of over 99%. However,we are not perfect. Mistakes are usually obvious and straightforward. In the rare case where a genuine dispute arises over the authenticity of a piece, the dispute will be deferred to the opinion of a recognized expert collector or dealer known and respected for knowledge and experience, to arbitrate.

Shipping

United States Only. Canadian orders may be considered by contacting Pamela.

We usually ship via USPS. FedEx upon request prior to purchase. We will not be responsible for lost items as all are shipped with full tracking information.

Layaways

Layaway is an option. Please contact Pamela for a custom payment schedule. There are NO RETURNS on layaway deposits.